Table of Contents
1.Introduction
tap646 operates as an online gaming platform serving players in the Philippines. This Privacy Policy explains how we collect, process, use, and protect personal information when you use our platform — whether you are browsing the site as a visitor, registering a new account, making a deposit, or contacting our support team.
By creating a tap646 account, you confirm that you have read this Privacy Policy and that you consent to the collection and use of your personal information as described here. This policy should be read alongside the Terms and Conditions, which govern your overall use of the platform.
Scope: This policy applies to all personal data collected through the tap646 website and any related communications. It covers data collected directly from you and data generated through your use of the platform.
2.Information We Collect
tap646 collects personal information in two main ways: directly from you when you register or interact with the platform, and automatically through your device and browsing session.
Information you provide directly:
- Full legal name, email address, and mobile number at registration
- Date of birth for age verification
- Account credentials — your chosen username and password (passwords are stored encrypted and are never accessible in plain text)
- Government-issued Philippine ID documents submitted for KYC identity verification
- Payment-related information such as bank account details or e-wallet references used to process PHP deposits and withdrawals
- Information shared when you contact our support team, including the content of any messages sent
Information collected automatically:
- Device type, operating system, and browser version
- IP address and approximate geographic location
- Pages visited, session duration, and navigation patterns on the tap646 platform
- Game sessions played, wagers placed, and transaction history within your account
- Login times and OTP verification activity for security monitoring
Why we collect location data: tap646 is a platform for Philippine players. IP-based location data is used to confirm that the platform is being accessed from the Philippines, as part of our standard access management process.
3.How We Use Your Information
The personal information collected by tap646 is used for the following purposes:
- Account management: Creating and maintaining your tap646 account, verifying your identity, and keeping your account details up to date.
- Payment processing: Handling PHP deposits and withdrawals through supported Philippine payment channels, and maintaining your transaction history.
- KYC verification: Confirming your identity and age to meet the requirements associated with operating a responsible gaming platform and to comply with financial record-keeping obligations.
- Security and fraud prevention: Detecting and preventing unauthorised account access, identifying suspicious transaction patterns, and protecting the integrity of the platform.
- Responsible gaming: Using your session and activity data to support the responsible gaming tools available in your account dashboard — including deposit limits, session reminders, and self-exclusion.
- Platform improvement: Analysing aggregated, anonymised usage data to understand how players use tap646 and to improve the platform's performance and features.
- Communications: Sending you account-related notifications such as transaction confirmations, security alerts, and updates to platform policies. Promotional communications are only sent if you have opted in to receive them.
- Customer support: Responding to your queries, resolving account issues, and maintaining a record of your support interactions for service continuity.
4.Sharing Your Information
tap646 does not sell, rent, or trade your personal data to third parties. Your information is shared only in the following limited circumstances:
- Payment processors: Philippine payment channel partners receive the minimum transaction information necessary to process your deposits and withdrawals in PHP.
- KYC verification services: Identity document data is shared with our KYC verification provider solely for the purpose of confirming your identity. This provider operates under confidentiality obligations.
- Technology infrastructure providers: Our hosting, security, and platform infrastructure partners may process server-level data as part of their technical service delivery. These providers do not have access to your personal data for their own purposes.
- Legal and regulatory requirements: tap646 will disclose personal information to authorities where required to do so by applicable law, court order, or regulatory obligation. This includes reporting obligations related to anti-money laundering and fraud investigations.
In all cases where data is shared with a third party, tap646 requires that the recipient handles your data in accordance with appropriate data protection standards and uses it only for the specific purpose for which it was shared.
5.Data Security
tap646 applies a range of technical and procedural measures to protect your personal data from unauthorised access, loss, or misuse.
- SSL encryption is applied to all connections between your device and the tap646 platform, protecting data in transit.
- Password encryption means that your account password is never stored in a readable format. Even in the unlikely event of a data breach, your password cannot be extracted from our systems.
- OTP-based login verification adds an additional layer of protection to your account access, making it significantly harder for an unauthorised party to log in even if they obtain your password.
- Access controls within tap646's internal systems mean that personal data is accessible only to staff members who need it to perform specific functions — such as the support team handling a verified account query.
- Secure storage for KYC documents and sensitive financial data, with access logging and review procedures in place.
Your responsibility matters too: Platform-level security measures are effective only when paired with good account hygiene on your end. Keep your password private, do not share your OTP with anyone, and log out when you're done — especially on shared or public devices.
6.Data Retention
tap646 retains your personal data for as long as your account is active and for a reasonable period after account closure, to meet financial record-keeping obligations, support any dispute resolution processes, and comply with anti-money laundering requirements.
Specific data categories are retained for the following general periods:
- Account registration data and KYC documents are retained for the duration of your account and for a standard period after closure, in line with applicable record-keeping obligations.
- Transaction records are retained as required for financial audit and regulatory compliance purposes.
- Support interaction records are retained for a period sufficient to provide service continuity and resolve any delayed disputes.
- Session and activity logs are retained for platform security monitoring and responsible gaming record purposes.
When data is no longer required for any of these purposes, it is deleted or anonymised. Requests for earlier deletion are handled in accordance with the Your Rights section below, subject to applicable legal obligations that may require certain data to be retained.
7.Cookies and Tracking
tap646 uses cookies and similar tracking technologies to support the operation of the platform. Cookies are small files stored in your browser that help the platform function correctly and remember your session state.
The main categories of cookies used by tap646 are:
- Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security tokens that protect form interactions. These cannot be disabled without breaking core platform functionality.
- Analytics cookies: Used to collect anonymised data about how the platform is used — which pages are visited, how long sessions last, and where navigation patterns suggest usability improvements are needed. This data is aggregated and does not identify individual users.
- Preference cookies: Store your platform settings — such as language or display preferences — so that they persist between sessions.
You can manage or delete cookies through your browser settings. Note that disabling essential cookies will affect your ability to use core platform functions, including logging in to your account.
8.Your Rights
As a tap646 player, you have the following rights regarding your personal data:
- Right of access: You can request a copy of the personal data tap646 holds about you.
- Right to correction: If any of your personal data is inaccurate or outdated, you can request that it be corrected. Some details — such as your verified name — may require additional verification before they can be updated.
- Right to deletion: You can request that your personal data be deleted. This is subject to any legal obligation that requires tap646 to retain certain records. Where deletion of some data is not possible due to such obligations, the remaining data will be deleted or anonymised as soon as those obligations are met.
- Right to object: You can object to the processing of your personal data for direct marketing purposes. You can manage marketing communication preferences in your account dashboard at any time.
- Right to withdraw consent: Where processing is based on your consent — such as receiving promotional emails — you can withdraw that consent at any time without affecting the lawfulness of processing that occurred before the withdrawal.
To exercise any of these rights, contact the tap646 support team using the details provided at the bottom of this page. Requests will be responded to within a reasonable timeframe. We may need to verify your identity before processing a data request to ensure that we are dealing with the account holder directly.
9.Minors and Age Restriction
tap646 is strictly for players who are 21 years of age or older. The platform does not knowingly collect personal data from individuals under the age of 21. If we discover that an account has been created by a person under the minimum age, the account will be closed immediately and any associated data will be deleted, except where retention is required by legal obligation.
If you believe a minor has registered on tap646, please contact our support team immediately so that the matter can be investigated and resolved without delay.
10.Changes to This Policy
tap646 may update this Privacy Policy from time to time as the platform evolves or as applicable requirements change. When material updates are made, the "Last updated" date at the top of this page will be revised and a notice may be posted on the platform.
We encourage you to review this policy periodically. Continued use of tap646 after a policy update is posted constitutes your acceptance of the revised terms. If you have questions about any change, contact our support team before continuing to use the platform.
11.Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or how tap646 handles your personal data, you can reach us through the support section of the platform or via the email address in the footer of this page. Our team is available around the clock and will respond to data-related queries as a priority.
For questions about responsible gaming, deposit limits, or self-exclusion, please visit the Responsible Gaming page. For general platform questions, the FAQ page covers the most common topics.